Thanks again from Archie

In 2012 I wrote to thank you for saving the life of my friend Rose when we were staying with you and she developed bloat and gastric torsion which is fatal if not operated on promptly. Thanks to you recognising the symptoms and getting her to the vet immediately we had her with us for another two years before she died at the ripe old age of 15½. I missed her very much and so did my people, we have fond memories of her, and I have another companion, Frankie who is a lovely girl, but she does try to hog the best space on the beanbag by the fire.

In January this year I slipped two discs in my back due to culminated wear and tear. The compression on my spine caused total paralysis of my back end. I had an operation and within a couple of days was beginning to get movement in my back legs, but we were warned it could be months before I would walk again. Our people were due to go away for a long weekend in March, by which time I could move my legs, but I lacked co-ordination and balance so couldn’t walk and needed support to stand. My people rang the Meeting House, being prepared for them to say they couldn’t cope with me. Sarah immediately said we would still be welcome and added ‘you would be surprised what we can cope with here’. As always they were brilliant, helping me walk in my sling and stand to do toilet (which I can control now when supported). I am going to physiotherapy, including the hydro tank, once a week and my people have been shown how to help me with some massage and exercises at home. They didn’t mention that to the Meeting House thinking they were already asking a lot. However one of the team had experience of dogs with my condition and knew what to do, so I didn’t even miss out on my homework. I am finding all this very tiring and when not exercising or eating need to sleep a lot which leaves Frankie on her own, but she tells me the team gave her a lot of attention and played with her when she was in the paddock.

I improved during my stay and my people were amazed at how much better I was walking, so thanks again to you all for your knowledge and the expert and caring way you look after us.

Archie PICT7142

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Boarding fees

With effect from 1 April 2016 our boarding fees will increase by 50p per day for both dogs and cats. As you know we pride ourselves on both the quality of our service and on keeping our prices very competitive. However this small price rise is unavoidable and is simply to cover increases in our overheads.

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A busy summer and a new run for our boarders

This summer we had one of our busiest on record.

We would like to apologise to those of you whose pets we were not able to accommodate. We have never before been in the position of having to turn away so many customers. So for the peak holiday times, if you want to leave your dogs or cats with us, we would urge you to book well in advance to ensure that you are not disappointed.

Our latest exciting piece of news is that we have bought some additional land and over the summer have turned it into a new quarter acre exercise paddock which brings up our number of paddocks to eight. We feel that it is vitally important that our boarders have as much free exercise as possible so we are delighted to have this extra space available for them. Here are a couple of photos:

New paddock

New paddock2

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Summer 2015 bookings

I just wanted to let you know that bookings for the summer are pouring in at the moment, and we are already almost fully booked for the first 3 weeks in August.

If you wish to leave your pet with us while you go on holiday please do remember to book as soon as you can. We hate turning away customers but if we have no kennels available sadly we have no option.

Peter

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We are getting booked up for the summer already!

Now that there is a hint of spring in the air the bookings are pouring in for peak holiday periods. So I would suggest that, if you know your holiday dates and would like Meeting House to look after your pets, do please book in as soon as you can.

We hate turning away our regular customers – but just like a hotel, once we are fully booked there is nothing we can do.

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Prices go up on 1 January

Just a quick note to mention that we are reluctantly having to increase our prices from 1 January 2015 by 50p per pet per night.

The new prices can be seen on our website.

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Meeting House Kennels goes into the 21st century

We are in the process of computerizing our booking system. It has been a bit like a government IT scheme running well over time and over budget – but hopefully we will be ready to go live on the 1st January 2015.

We will be asking all our customers when they next book in to furnish us with their email address or to check that we have up-to-date details. We will then be able to send confirmation details by email plus an automatic reminder 10 days prior to the date of arrival.

We hope that this will enable us to deliver an even more efficient service to our customers.

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Late collection of pets

Meeting House Kennels and Cattery is like a hotel in that we only have so many kennels available, and during peak periods when we are full we have always asked our clients to try to collect before 1pm.

We have always reserved the right to charge an extra day for pets collected after 1 pm on the day of departure – but have rarely implemented this.

Recently there has been an increase in the incidence of pets being collected well after 1pm.

We are loath to stipulate that all pets are collected before 1pm and we feel that it would be fairer to charge an extra day for pets collected after 1pm on the day of departure.

Consequently, with effect from the 15th July 2014 any pets not collected prior to 1pm on the day of departure will incur an additional charge of a day’s boarding.

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Summer madness

This year, much to our surprise, we have started to take bookings for the summer season much earlier than usual, and for the peak period of early August we are already virtually fully booked.

So if you know your holiday dates and would like to book your pets in to Meeting House Kennels and Cattery, can we suggest that you get in touch as soon as you can to ensure that you are not disappointed.

Peter

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Day care now available

Meeting House Kennels now offers day care for your dog – 8am to 6pm.

£10 per day, including feeding, exercise and, of course, you get the peace of mind of knowing that your pet is being cared for by our team of experts.

And, of course, full insurance is in place.

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